Emergency help
Talk to the MADAD Helpline to get help immediately. Explain what’s happening once and the system will prepare the next steps.
MADAD Helpline
Talk to the MADAD system to get help immediately. Explain the situation naturally and it will prepare the right next steps.
Call, WhatsApp, video or text · Available any timeIn immediate danger? Call local emergency services in South Africa.
Choose your situation
Find out what to do and how the mission can help.
Conflict or stranded abroadTalk through your options for getting help.Arrest or detentionConsular access, empanelled lawyers, and what the mission can and cannot do.Hospital or accidentContacting family in India, insurance, and medical evacuation.Death of an Indian nationalRepatriation of remains, local formalities, ICWF assistance.Lost or stolen passportAn Emergency Certificate to travel home, the police report, a replacement.Unsafe at workPrivate guidance for your safety.Unsafe at homePrivate guidance for your safety.
Call a specific contact
High Commission of India, Pretoria
Emergency travel line+27 82 867 6851Urgent consular assistanceCall Emergency travel lineHigh Commission+27 12 342 5392Call High Commission
SMS first. This line is for urgent travel following death or serious illness of a family member in India.
All contacts and opening hours